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Smart Meters

Your network operator for electricity and gas in Brussels

Urgent Calls (24h/24)
Customer service

Smell of gas

0800 19 400

Problem electricity supply

02 274 40 66

Street lighting failure

02 274 40 66

Customer Service

PHONE: 02 549 41 00
FAX: 02 549 46 61

RECEPTION DESK

boulevard Émile Jacqmain 96
1000 Brussels

Monday - Friday: 8h - 17h
Mo - Thu: 08.00 - 16.30
Friday: 08.00 - 15.45

CONTACT FORM

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News

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Energuide

News

NRClick at the VUB Fire Service Outpost: savings of 75% in one year!

It may be hard to believe, but that’s how much energy has been saved at the Vrije Universiteit Brussel Fire Service Outpost following the replacement of the boiler in 2019.

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News

In Ganshoren, a school will now supply energy to an entire neighbourhood

At a reduced price, an energy community of 12 consumers buys excess renewable electricity produced locally by the solar panels on the "Nos Bambins" school in Ganshoren.

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News

Conversion of 500,000 Brussels households to rich gas: Let's go!

Brussels, 1 September 2020 - a press conference will mark the start of the conversion from lean gas to rich gas in the municipalities of Koekelberg, Berchem-Sainte-Agathe and Molenbeek-Saint-Jean

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Article

Brussels crematorium drastically reduces its energy consumption thanks to NRClick

Thanks to works carried out with Sibelga, the Brussels intermunicipal crematorium is on track to achieve a 90% cut in gas consumption for heating. This equates to a reduction of 99 tonnes of CO2 emissions per year.

Article

Coming soon - a smart public lighting system in Brussels

Since this autumn, Sibelga is deploying "smart" light points in the capital. Remotely controllable, these new-generation luminaires will enable even more efficient management of public lighting!

Article

Charging points Brussels

Sibelga wants to join and take the lead in the transition to sustainable mobility in Brussels

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Energuide.be

How to save energy while teleworking?

In this lockdown, there are more people teleworking than ever before! Here are some useful tips to waste less energy, work in the best possible conditions and keep your energy bills under control.

Energuide.be

How can I keep my home cool in summer?

Insulating your home against the heat is just as important as insulating it against the cold. Shutters, blinds, glazing film, fans, air conditioning: there are a host of possibilities.

Energuide.be

How is gas consumption calculated?

To make sure that all consumers pay a fair price regardless of the caloric power of the gas received, gas consumption is calculated in kWh and not cubic metres.

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Smell of gas

0800 19 400

Problem electricity supply

02 274 40 66

Street lighting failure

02 274 40 66

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