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Smart Meters

Your network operator for electricity and gas in Brussels

Urgent Calls (24h/24)
Customer service

Smell of gas

0800 19 400

Problem electricity supply

02 274 40 66

Street lighting failure

02 274 40 66

Customer Service

PHONE: 02 549 41 00
FAX: 02 549 46 61

RECEPTION DESK

boulevard Émile Jacqmain 96
1000 Brussels

Monday - Friday: 8h - 17h
Mo - Thu: 08.00 - 16.30
Friday: 08.00 - 15.45

CONTACT FORM

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News

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Energuide

News

Conversion of 500,000 Brussels households to rich gas: Let's go!

Brussels, 1 September 2020 - a press conference will mark the start of the conversion from lean gas to rich gas in the municipalities of Koekelberg, Berchem-Sainte-Agathe and Molenbeek-Saint-Jean

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News

Will there soon be charging stations on lamp posts in Brussels?

It’s possible! There’s a test under way on Sibelga’s site.
The aim? To explore innovative ways to manage electric vehicle charging in Brussels.

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News

Coronavirus measures

Following the government’s isolation measures, Sibelga will be doubling the precautions it is taking! We are introducing new provisions, which will take effect on Tuesday 17 March.

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Article

Charging points Brussels

Sibelga wants to join and take the lead in the transition to sustainable mobility in Brussels

Article

Alternative gas experimentation financed by the Energy Transition Fund

15 innovative research and development projects will be financed this year by the Energy Transition Fund. This federal fund, created as part of the transition from nuclear power to other energy sources, encourages research on the security of energy supply.

Article

New heating installation for Sportcity in 3 months: super speedy!

This summer, our NRClick team faced a major challenge: the replacement of the entire heating system at the Sportcity Sports Centre in Woluwe-Saint-Pierre

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Energuide.be

How to save energy while teleworking?

In this lockdown, there are more people teleworking than ever before! Here are some useful tips to waste less energy, work in the best possible conditions and keep your energy bills under control.

Energuide.be

How can I keep my home cool in summer?

Insulating your home against the heat is just as important as insulating it against the cold. Shutters, blinds, glazing film, fans, air conditioning: there are a host of possibilities.

Energuide.be

How is gas consumption calculated?

To make sure that all consumers pay a fair price regardless of the caloric power of the gas received, gas consumption is calculated in kWh and not cubic metres.

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Smell of gas

0800 19 400

Problem electricity supply

02 274 40 66

Street lighting failure

02 274 40 66

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